Response time: within 48 hours on business days. CLI Pulse is built and supported by a single developer, so deeper investigations may take longer; reports with clear repro steps and screenshots are triaged fastest.
Before you file a bug
Including the following lets us reproduce the issue much faster:
Platform and version (e.g. macOS 15.3, iOS 18.4, Android 15)
CLI Pulse app version (Settings → About)
Which provider(s) are involved (Claude / Codex / Gemini / etc.)
Whether you're signed in and whether sync is on
Reproduction steps and expected vs. actual behavior
Screenshots if the issue is visible in the UI
Please do not paste API keys, session cookies, or full session-log JSONL contents into a bug report. We don't need them, and we explicitly ask not to receive them.
Subscriptions and billing
New CLI Pulse subscriptions are sold only through the App Store; the current Android app sells nothing. A subscription bought through Google Play in an earlier Android version is billed by Google. Manage, change, or cancel your subscription in:
Apple Watch: manage from your iPhone using the same path
Android (earlier versions, Google Play): Google Play app → profile menu → Payments & subscriptions
Refund requests are handled by Apple or Google directly through the same store accounts. We can help with anything store-side that requires our confirmation — please email clipulse.support@gmail.com.
Account management
Sign out: “Sign Out”, at the bottom of Settings on the Mac and on Android, and in Settings on iPhone
Delete account / data: “Delete Account”, at the bottom of Settings on the Mac and on Android, and in Settings on iPhone; without an app, see Deleting your account — cascading deletes remove the rows associated with your account within 30 days (see Deleting your account for what stays)
Export: the Export menu in the Overview tab (Mac and Android) saves a PDF or CSV of the data it shows
Privacy & security
Privacy Policy — what stays on your device, what syncs to your account, who the sub-processors are.
Data Handling — what the old data table got wrong; the full list is now in the Privacy Policy.
Security Policy — vulnerability reporting and credential handling.